PRIVACY POLICY

Privacy Policy

Last Updated: 08/09/2024 22:10

Trading Card Distribution UK Ltd. (“we,” “us,” or “our”) is committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information in accordance with UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We may collect the following personal information:

• Personal Identification Information: Name, address, email address, phone number, company name.
• Business Information: Number of employees, business activities, years trading, products of interest.
• Transaction Data: Details about payments and orders made with us.
• Technical Data: IP address, browser type, device information, and usage data collected via cookies and similar technologies.
• Communication Data: Information provided in communication with us, including emails and phone calls.

2. How We Use Your Information

We use your personal data for the following purposes:

• To Provide Our Services: Processing orders, managing accounts, and delivering products.
• Communication: Responding to inquiries, providing customer support, and sending information about our services.
• Marketing: Sending promotional materials, newsletters, and offers related to our products and services (with your consent where required).
• Improving Our Services: Analyzing usage data to improve our website and services.
• Legal Compliance: Complying with legal obligations, such as record-keeping requirements and responding to lawful requests.

3. Legal Basis for Processing Your Data

We rely on the following legal grounds to process your personal data:

• Performance of a Contract: When processing is necessary for the performance of a contract with you.
• Consent: When you have given us consent to process your data for specific purposes (e.g., marketing).
• Legitimate Interests: When processing is necessary for our legitimate interests, and those interests are not overridden by your rights.
• Legal Obligation: When processing is necessary to comply with a legal obligation.

4. Sharing Your Information

We do not sell or rent your personal data. We may share your data with:

• Service Providers: Third-party service providers who assist in delivering our services (e.g., payment processors, delivery services).
• Professional Advisors: Accountants, lawyers, and other professional advisors who provide consultancy, banking, legal, or insurance services.
• Legal Authorities: Regulatory bodies, government agencies, or other third parties when required by law.

5. International Transfers

We may transfer your personal data outside the UK if our service providers are based outside the UK. When we do so, we ensure appropriate safeguards are in place, such as relying on adequacy decisions or standard contractual clauses.

6. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

8. Your Rights

You have the following rights regarding your personal data:

• Access: Request access to your personal data and receive a copy of it.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request the deletion of your personal data where there is no compelling reason for its continued processing.
• Restriction: Request that we restrict the processing of your data in certain circumstances.
• Objection: Object to the processing of your data where we rely on legitimate interests.
• Data Portability: Request the transfer of your data to another party.
• Withdraw Consent: Withdraw consent where we rely on consent for processing.

To exercise your rights, please contact us using the details below.

9. Cookies

Our website uses cookies to enhance user experience and analyze site usage. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. Please review this policy periodically for any updates.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Trading Card Distribution UK Ltd. Company No. 15823163
Email: support@tradingcarddistribution.uk
Phone: +44 (0) 292 002 1345